Frequently Asked Questions

  • Do you offer free estimates?

    Yes, AC Tiling provides free, no-obligation estimates for all tile and vinyl flooring projects. We offer transparent pricing with variable rates depending on your specific job requirements.

  • How responsive is your scheduling?

    We're known for very responsive service and fast scheduling. AC Tiling answers calls promptly, shows up on time, and completes jobs efficiently and quickly.

  • What tile materials do you install?

    We install ceramic, porcelain, stone, and glass mosaic tiles. This includes natural stone options like marble, slate, and granite for high-end applications.

  • Do you serve areas outside Chicopee?

    Yes, we serve homeowners across Western MA including Springfield, Agawam, Westfield, Southwick, and Granby. We're locally owned and operated in Chicopee.

  • Can you match replacement tiles?

    Yes, our tile repair service includes removing damaged tiles, matching replacement pieces, re-grouting, and resealing for a like-new finish without full remodel.

  • What rooms work best for vinyl plank?

    Bathrooms, basements, and living rooms are our most common vinyl plank installations. These areas benefit most from vinyl's durability and water resistance.

  • Do you handle subfloor preparation?

    Yes, we provide subfloor preparation and leveling services. We ensure surfaces are perfectly flat, dry, and ready for long-lasting tile or vinyl installation.

  • Can you deep-clean existing grout?

    Yes, our tile maintenance service includes deep-cleaning grout lines, resealing surfaces, and restoring your tile's appearance without costly replacement.

  • How long have you been operating?

    AC Tiling has 3 years of hands-on industry experience. We've quickly built a reputation for quality work and efficient project completion.

  • Do you offer warranty coverage?

    No, we do not currently offer warranties or maintenance packages. However, we stand behind our craftsmanship with precise installation and quality materials.

  • Can you install waterproof kitchen floors?

    Yes, we install waterproof vinyl flooring perfect for kitchens. We also handle complete bathroom and kitchen flooring remodels with tile or vinyl solutions.

  • What's your pricing structure like?

    Our pricing is variable depending on the job specifics. We provide free estimates and transparent pricing to help you make informed decisions.